0004 - AI Fundamentals for Professionals
Course Description
Have you been unsure about using AI for your job? You’re Not Alone! In this lively, beginner-friendly class, you’ll learn what artificial intelligence (AI) is really all about—and how it can make your work life easier. From drafting emails to brainstorming ideas, you’ll learn how to use chatbots like ChatGPT, Gemini, Copilot, and Claude to increase your productivity and simplify your day-to-day work.
We’ll also cover considerations topics like privacy, confidentiality, reliability and intellectual property so you can feel confident that you’re using AI safely and ethically at work.
Outline
- AI Terminology and Core Concepts
- Universal AI Applications: ChatGPT, Claude, Gemini, Copilot
- Prompting: CRAFTED Framework and Giving Feedback
- AI Ethical, Legal, and Security Risks
What You'll Learn
Participants will be able to demonstrate foundational AI literacy, including AI principles, uses, direction (prompting), output evaluation, and responsible use. Learning outcomes include:
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Understand AI’s core concepts, capabilities, and limitations, creating the foundations for effective use.
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Identify key AI applications generally relevant to business professionals and knowledge workers.
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Understand how to create clear prompts that produce effective outputs using the CRAFTED prompting framework.
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Assess AI-generated results for accuracy, completeness, and clarity to produce the desired goal.
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Understand how to iterate on AI outputs by giving feedback, adding additional context, and clarifying definitions or instructions.
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Define key AI ethical, legal, and security risks
